The USTA Coaching Online Store offers branded apparel and equipment, with tiered discounts for USTA Coaching members. You can access the USTA Coaching Online Store here. (https://ustacoachingshop.com/)
Below are common FAQs for the USTA Coaching Shop. Click a question below to jump to the answer.
General FAQs
Are there discounts for the USTA Coaching Shop for USTA Coaching members?
How do I apply my USTA Coaching community member discount to my order?
Do I need to have a USTA Coaching certification in order to access the shop?
Is there an opportunity for Sections to sell Section-logoed items on the site?
Support
What is the return, exchange, and refund policy?
How can I track my items from the Online Store?
Who can I contact for customer care?
General FAQs
What products are available?
- You will be able to purchase a variety of items at an affordable rate including but not limited to apparel, ball hoppers, hats and more. USTA Coaching will continue to add more inventory and items in the coming months.
What is the fit of the items?
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Click here for a size guide.
- For other product specification questions, please email help@ustacoachingshop.com. For more information on contacting the USTA Coaching Online Store, click here.
Are there discounts for the USTA Coaching Shop for USTA Coaching members?
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Discounts are tiered based on your active USTA Coaching membership tier:
- Non-members - No Discount
- Baseline - 10% off
- Rally - 15% off
- Pro - 20% off
- Pro Plus - 20% off
- If your discount is not being applied correctly, please reach out to help@ustacoachingshop.com.
How do I apply my USTA Coaching community member discount to my order?
- When you arrive at the store, look for the USTA Coaching Login button. Log in using your official USTA credentials before checking out, and your exclusive discount will automatically apply to eligible items in your cart.
Do I need to have a USTA Coaching certification in order to access the shop?
- No. The shop is open to all, though members receive a discount.
Is there an opportunity for Sections to sell Section-logoed items on the site?
- At this time, we are not selling Section-specific products. However, we will continue to add to the inventory as we monitor product interest, sales, and customer feedback.
Support
What is the return, exchange, and refund policy?
- You can review the return, exchange, and refund policy by clicking here.
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We want you to love your gear, but if something isn't right, we offer a 30-day return window from the date you receive your item. If you need support, please reach out directly to help@ustacoachingshop.com. For more information on contacting the USTA Coaching Online Store, click here.
- If you need help with an order, please include the order number in the subject line or body of your email so we can look up your details right away!
How can I track my items from the Online Store?
- For more information on order tracking, click here.
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For other tracking questions, please reach out directly to help@ustacoachingshop.com. For more information on contacting the USTA Coaching Online Store, click here.
- If you need help with an order, please include the order number in the subject line or body of your email so we can look up your details right away!
Who can I contact for customer care?
-
If you need support, please reach out directly to help@ustacoachingshop.com. For more information on contacting the USTA Coaching Online Store, click here.
- If you need help with an order, please include the order number in the subject line or body of your email so we can look up your details right away!